Informativa sulle spedizioni

  Shipping Policy

At Swayys, we understand the importance of privacy and timely delivery. We are committed to delivering your orders quickly, securely, and with complete confidentiality.

 1. 100% Privacy Packaging and Shipping (Our Guarantee)

Your privacy is our top priority.

 Standard Packaging: All orders are securely packaged in plain, unbranded cardboard  boxes or plastic mailing bags.

 No Labels:  Your package will never display “Swayys,” “adult products,” “toys,” or any other explicit language.

 Discreet Return Address: The return address on the waybill will display an inconspicuous courier company name, ensuring your family, roommate, or delivery person cannot see your package.

Section 2 — Shipping Destinations and Delivery Times
We are pleased to offer international shipping services, covering the United States, Japan, Europe, and numerous other countries worldwide.

Order Processing Time: Before leaving our warehouse for shipment, all orders undergo a processing, quality inspection, and secure packaging procedure that takes 1 to 3 business days.

Standard Delivery Times: United States  Japan: 7 to 12 business days.

Europe  Rest of the World: 8 to 15 business days.

Please Note: The delivery times listed above are estimates; actual delivery times may vary slightly due to customs clearance procedures in the destination country or processing times by local carriers.

Section 3 — Shipping Rates
Free Standard Shipping: We offer free standard shipping worldwide on all orders totaling $69 USD or more.

Flat-Rate Shipping: For orders totaling less than $69 USD, a flat shipping fee of $5 USD will be charged at checkout.
 4. Lost or Damaged Package

If your package shows as delivered but you have not received it, or if the package was damaged in transit, please contact our customer service team within 48hours [support@swayys.com]. We will investigate with the carrier, and if the package is confirmed to be lost or damaged, we will arrange for a free reshipment.